Returns & Exchanges

We want you to love your Anothersole shoes, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please ensure the protective stickers remain on the outsoles to be eligible for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the shoes back in their original dust bag and shoebox, ensuring they are securely packed inside a shipping carton to prevent damage during transit.

  • 3.
    Ship It Back

    Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized courier location.

  • 4.
    Quality Check and Refund

    Once our warehouse receives and inspects your return for signs of wear, we will process your refund or ship your exchange within 5-7 business days.