Returns & Exchanges
We want you to love your Anothersole shoes, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please ensure the protective stickers remain on the outsoles to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the shoes back in their original dust bag and shoebox, ensuring they are securely packed inside a shipping carton to prevent damage during transit.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized courier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your return for signs of wear, we will process your refund or ship your exchange within 5-7 business days.