Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I find the right size for my Anothersole shoes?
We recommend referring to our Size Guide located on each product page. Our shoes generally fit true to size, but if you are between sizes, we suggest sizing up for the most comfortable fit.
What materials are used in your footwear?
We use premium 100% full-grain leathers for our uppers and high-performance ergonomic sports footbeds. Our materials are chosen for their durability, breathability, and ability to mold to your feet over time.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. If you are not completely satisfied with your purchase, you can initiate a return or exchange through our online portal.
How should I care for my leather shoes?
To maintain the quality of the leather, we recommend using a damp cloth for light cleaning and a specialized leather conditioner every few months. Avoid submerging the shoes in water or using harsh chemicals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options depending on your shipping region.